I had a couple of questions a week before our trip. I sent those questions in a email and had the answers very quickly.

We very much enjoyed our stay at the property. The cabin as perfect for what we wanted. Since we stayed for a week at the property, we felt that we should have been able to have the trash emptied once during our stay but we made everything fit in the can.

Very accommodating and friendly.

Perfect for our family of four.

Very friendly and accommodating.

Well maintained property. Convenient location. Liked that we could walk into Bryson city which we did several times. There is definitely a need for larger trash receptacle as it was full and overflowing by the time we left. Also the children were disappointed that the Koi fish pond was murky and we were unable to see the fish.

Very accommodating.

Perfect for our large family. We rented four cabins and everyone was extremely happy. We look forward to coming back when the field in front of the cabins can be used for playing ball or just allowing the children to run around. Also the trash receptacle needs to be larger to accommodate the number of cabins.

Friendly and accommodating.

The only negative comments I have is the the field on front of our units were fenced off to protect the new grass. The young children in our party were disappointed as they had no place to throw football or kick a soccer ball. Also the trash receptacle needs to be larger . It was full and overflowing by the time we left. Otherwise our stay was perfect!

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The cabin was beautiful, clean and great view

Sugar Shack was perfect for our family of 4. The beds were comfortable, linens soft and lots of extra just in case. You could tell someone loves this cabin and has placed nicer appliances/amenities and has cared for it over the years. It was amazing but my favorite part was the outdoor gas firepit and jacuzzi. It was beautiful has an amazing view to the lake and it really felt remote without being faraway from Bryson or Cherokee. I will definitely come back and stay again.

We always have great experiences when staying at cabins we rent through Bryson City Cabin rentals!

The members of the team were very pleasant, helpful, and responsive!

The cabin is absolutely beautiful! We really enjoyed our stay!

When I called the reservation line the lady that took our reservations was very polite and explained everything as we never stayed in a cabin before.

We will definitely book another cabin from y'all. We loved it, wished we would of booked it for a longer stay as 2 nights is definitely not enough time to do everything but the main purpose was for the Polar Express Train ride for our grandsons.

Everything was explained in the book at the condo.

It was magical!!! We rode the Polar Express with our girls and with the condo being decorated for Christmas it made it wonderful and a memory to cherish. Thank you!!!

We loved our stay here! The beds are comfortable, kitchen was stocked with all the dishes and appliances we needed. The hot tub was amazing! The community fire pit was great for roasting marshmallows! We just loved it and will definitely be back!

When we called with the issue someone came right out the next morning!

We loved it . Great decor . Lots of room . Very clean . We will be back!

Extremely professional and always quick response! We will continue to stay at this property in the future!!

Always a pleasant stay!!

We had the best time and the cabin was clean with all the amenities. The hot tub was a fantastic touch to the cabin and we will definitely return to star view!

Beautiful cabin with a gorgeous mountain stream just out the door. No phone nor internet but I grew to enjoy that feature.

I had very little interaction with the team. Email contact only but what little contact I had was professional and courteous.

Cabin was very clean and very well maintained. We had no issues throughout our stay and would stay here again. It was a little farther from Bryson City than expected but a short drive was no issue. Giving us an entrance code, to prevent having to go to the office, was very convenient. Overall, great stay!

It was so clean. I'm a clean freak so I was impressed. Besides that, the room in the cabin was unbelievable! It was a beautiful property.

Actually when I saw it on the website, I thought it was a tiny house. When we arrived, I was shocked. We were impressed that we had enough linens (and extras), dishwasher tabs, laundry det, ironing board & iron. The property was just beautiful and we made wonderful, lasting memories with our grandchildren.