We didn't need any additional assistance during our stay. Had booked online so never had any interactions.

It was the perfect place for my husband, myself and our golden retriever. Gin's was clean, comfortable and in a great location. We enjoyed our stay and would highly recommend to anyone visiting the area.

Very nice, prompt service

We loved the setting with the waterfall,very quiet and relaxing.

Each tome I talked with one of the team members they were courteous and helpful. I couldn't decide between two houses to rent and the team member helped me make the right choice.

Haven in the Woods is an awesome property. We live on the Gulf Coast in Alabama so we know about vacation rental properties and this was a perfect mountain getaway property. We like to cook so we were very pleased with the kitchen. Enjoyed sitting on the screen porch and walking around the property area. Appreciated the great internet and dish service. When we come back to Bryson City I would like to stay at this property again.

We spent our honeymoon at this cabin one year ago, we came back this year for our first anniversary. Beautiful cabin, we enjoyed it immensely. Our plan is to return every September for our anniversary. Hope to anyway, 69 and 70 years young.

We had no problem making the reservation. As older ones, it was much easier to talk to someone an not have everything Digital

Hated to leave

I didnt work with anyone specifically but the emails and booking were really easy and helpful details

One of the best trips I have been on! Great birthday/anniversary trip I created a reel on Facebook and instagram and it is almost 300 views check it out and feel free to share

This property is incredibly beautiful. The cabin is brand new with every detail taken into consideration. The views are magnificent. The property is impeccably maintained. I couldnt have asked for more.

I had a wonderful experience both times I had called to make reservations for our cabin, and I had called back with a question and the staff member was very nice and very helpful she answered my questions.. we will definitely be staying with Bryson City Rentals again in the future..

Very clean well up kept.. We love staying there..

I was pleasantly surprised to speak to such a knowledgeable staff.

There so many things to do and see in this part of North Carolina. The cabin offered a relaxing atmosphere after each adventure. Already planning a girls week back to Majestic Cabin. There is nothing lacking at this property. The kitchen is stunning and well stocked and the views are absolutely amazing. Fun things to do in town and hiking trails that accommodates all levels of skill that my little group possesses. Now to decide to come back in the winter, spring or summer. Maybe a few days of each.

Very responsive! We made one call about how to adjust temperature of hot tub. They came out and showed us how to adjust temperature.

The cabin and property are excellent and we enjoyed our week long stay very much. Thank you!

Office staff was extremely helpful when I added an extra night. Very friendly

My husband and I needed to get away from the city, and this was the perfect place!!!

The Walnut was wonderful!! We had everything we needed, very clean, comfortable cabin!! Fantastic view and very quiet!! We enjoyed the fire pit in the evenings, too!! We look forward to coming back soon!!

Quiet and relaxing

We have used several vacation services and have stayed at many different locations, but this is by far the best. This place is so nice. We thought the scenery to the cabin was nice, but once we got to the cabin and looked out over the Smoky Mountains, we were in heaven. We could have easily just stayed at the cabin all week but enjoyed going into town just as much. We try to find different places to go every year, but this is one place we will make as an annual trip.